Health Records & Complaints

How to Request Your Health Records

To request a copy of your health records, please click here for the form to complete then submit this original form to:

Therapeutic Healing Solutions
Marnie Cossé, LPC-S, LCDC
3201 University Dr. E, Suite 325 Bryan, TX 77802

Your request will be processed in accordance with applicable federal and Texas law. You may be contacted if additional information is needed to process your request.

For your privacy and security, please do not send protected health information through an unsecured website contact form or e-mail.

Questions, Concerns, or Complaints

If you have a question or concern about your services or your health records, I encourage you to contact Therapeutic Healing Solutions first so that I have an opportunity to address your concern.

You may contact:

Marnie Cossé, LPC-S, LCDC
Therapeutic Healing Solutions
marniec@therapyhs.com
979-202-1937

You also have the right to contact the Texas licensing authority that regulates professional counselors.

Texas State Board of Examiners of Professional Counselors

The Texas State Board of Examiners of Professional Counselors is the state regulatory board responsible for licensing and regulating Licensed Professional Counselors in Texas. You may contact the Board through the Texas Behavioral Health Executive Council's complaint process if you believe a violation of applicable laws or professional standards has occurred.

Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov/
Phone: (512) 305-7700

BHEC Complaint Information:
https://bhec.texas.gov/discipline-and-complaints/

Texas Health & Human Services Privacy Rights

Texas law also provides protections concerning the privacy and access of health information. Information regarding Texas medical privacy laws and consumer rights is available through the Texas Attorney General.

Texas Attorney General – Health Care Privacy:
https://www.texasattorneygeneral.gov/

This information is provided to help you understand your rights regarding access to health records and the complaint process. Nothing on this page limits any rights or remedies available to you under applicable federal or Texas law.